PARABOX - Japanese Anime Original Doll & Doll-suppiles Shop-

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Details on delivery areas outside Japan

about EMS:
http://www.post.japanpost.jp/int/ems/index_en.html

EMS charge table
http://www.post.japanpost.jp/int/charge/list/ems_all_en.html

EMS
Asia(Zone-1) Asia(Zone-1)
Oceania, North America, Central America and the Middle East (Second Zone-1) Oceania,
North America,
Central America
and the Middle East
(Second Zone-1)
Europe(Second Zone-2) Europe(Second Zone-2)
South America and Africa(Third Zone) South America and Africa(Third Zone)
Shopping Guide

Shipping

Shipping is limited to EMS for deliveries outside of Japan. With EMS, you can track the progress of the package online and insurance is included.

Our current shipping and handling vary depending on the shipment place and total weight of the products that you order.

Some countries charge import taxes to import goods from Japan. Buyers are responsible for payment of import taxes. Parabox doesn't take any requests from buyers to send it as a"gift."

If you would like to have your package shipped to an address in Japan, we offer you the same shipping services and payment methods our Japanese website offers. All sales to addresses in Japan have sales tax applied.

Payment

Payment must be made through Paypal.

What's happing after order

We will e-mail you auto made confirmation. The shipping department will e-mail you with a tracking number through Paypal within a few days, and then start packing up your order. If your order includes something out of stock, we will e-mail you right away. If your order includes Obitsu products which are stocked in our stores, it would cause a few days delay shipping in order to get them from Obitsu.

If you would like to change your order afterward, please let us know as soon as possible. We will take care of it if it hasn't been shipped out.

In the rare event a package is missing, damaged or delayed you may be compensated by EMS. Please send us pictures if your order was damaged when it arrived.

ご利用案内

Exchange/Return

Please verify that all the purchased items are correct when they arrive.
If you receive wrong items or defective items, please let us know as soon as possible. Showing us pictures or videos of the problem would help us.
Unless the problem was caused by Parabox, we will not accept return or exchange items. Please make sure that all the ordered items are correct when ordered.

Contact Parabox

Please contact us using our contact form.

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